Care Duration
The minimum care duration per child is two half days or one full day per week.

Half Days – Care Hours

Half Day with Lunch:
07:00 – 14:00

Half Day without Lunch:
14:00 – 18:30

Monthly Fee Calculation
Monthly Fee =
Number of care days × Daily rate × 4.33

Care fees must be paid in advance by standing order by the 28th of the previous month.

Deposit
Upon enrolment, a deposit equivalent to one month’s fee per child is required. For subsidised places, the deposit is CHF 500.- per child. It will be fully refunded upon regular withdrawal, provided all outstanding invoices have been settled.

Public Holidays
Our daycare is closed on the following days:

• Swiss National Public Holidays
• Official Public Holidays of the City of Zurich
• The Friday after Ascension Day
• On Sechseläuten and Knabenschiessen, the daycare is only open until 12:00.
• On all other public holidays, the daycare closes at 16:00.

Company Vacation Periods
Our daycare is also closed during the following vacation periods: 

• Two weeks over Christmas and New Year 
• Last week of July and first week of August

Termination
The termination of the childcare contract must be submitted in writing, with three months’ notice, effective at the end of a month. Immediate termination by the daycare is possible if parents fail to meet their obligations or payment requirements .

Insurance
Parents are required to take out liability insurance and ensure their child has health and accident insurance. The daycare holds operational liability insurance.

Meals and Food
All meals (morning snack, lunch, afternoon snack) are freshly prepared daily at the daycare using fresh, seasonal, and high-quality ingredients. 

Settling-In According to the Berlin Model
The settling-in period generally lasts two weeks. This phase allows the child to gradually get used to the new environment, caregivers, and other children. During this time, the child is accompanied by a designated caregiver who provides security, builds a trusting relationship, and helps the child find their place in the group. A parent or familiar caregiver—ideally always the same person—must be present and reachable to ensure a smooth transition.

For the forest group, settling in begins with an initial meeting at the daycare to discuss individual needs and the schedule. On the following day, the caregiver accompanies the child to the forest but remains in the background, allowing the child to explore independently. The approach is adjusted flexibly based on the child’s reactions and well-being, with the goal that the child gradually feels secure and can enjoy time in the forest group without constant accompaniment.

Opening Hours
Monday to Friday
07:00 to 18:30

Drop-Off and Pick-Up Times

• Baby Group – Drop-Off Between:
  07:00 to 09:00
  
• Forest Group – Drop-Off Between:
  07:00 and 08:30
• Pick-Up of Children From:
  16:00 to no later than 18:30

Parents are requested to arrive at the daycare by 18:15 at the latest to exchange important daily information about their child with the staff.